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The 8th Habit
Thói quen thứ 8 là câu trả lời cho những ai đang kiếm tìm sự vĩ đại, cho các tổ chức đang phấn đấu đạt những thành tích có ý nghĩa vượt bậc và cho cả cuộc đi tìm Tiếng nói của Nhân loại. Sâu sắc, hấp dẫn, thuyết pục, ra đời đúng thời điểm một cách đáng kinh ngạc, quyển sách tư duy bậc cao này sẽ đưa bạn đến những khả năng vô hạn để tạo ra những giá trị to lớn trong Thời đại lao động Tri thức.Thói quen thứ 8 giúp giải quyết các nghịch lý mà chúng ta thường gặp, chẳng hạn như:- Con người luôn mong muốn có những mối quan hệ tốt đẹp và sự bình an trong tâm hồn, nhưng cũng không muốn từ bỏ lối sống và các thói quen của mình.- Các mối quan hệ được xây dựng dựa trên sự tin cậy, nhưng hầu hết mọi người đều nghĩ về cái “tôi” của mình nhiều hơn – tôi muốn, tôi cần, tôi có quyền.- Các nhà quản trị muốn chi phí thấp nhưng hiệu quả cao, còn nhân viên của họ thì muốn làm ít nhưng nhận nhiều.- Hoạt động của các công ty tuân theo các quy luật kinh tế thị trường; nhưng tổ chức của họ thì vận hành theo các quy luật văn hoá.- Xã hội vận hành theo các giá trị được đa số thừa nhận, nhưng hầu như chúng ta luôn lệ thuộc vào những quy tắc và quy luật không thể phá vỡ của tự nhiên.Thói quen thứ 8 chắc chắn nâng tầm tư duy của chúng ta về chính mình cũng như mục đích sống của bản thân và sứ mạng của tổ chức. Có thể nói rằng, 7 thói quen giúp bạn đạt đến Hiệu quả và thói quen thứ 8 hướng bạn tiến thẳng đến sự vĩ đại.
The Ultimate Question
CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Too many companies are addicted to bad profits. These corporate steroids boost short-term earnings but burn out the employees and alienate customers. They undermine growth by creating legions of detractors - customers who sully the firm's reputation and switch to competitors at the earliest opportunity. Now loyalty expert Fred Reichheld shows how to reverse the equation, turning customers into promoters who generate good profits and true, sustainable growth. The key: one simple question - Would you recommend us to a friend? - that allows companies to track promoters and detractors and produces a clear measure of an organization's performance in its customers' eyes. Analysis shows that on average, increasing the Net Promoter Score (NPS) by a dozen points versus competitors can double a company's growth rate. While easy to grasp, this metric represents a radical change in the way companies manage customer relationships and organize for growth. Rather than relying on notoriously ineffective customer satisfaction surveys, companies can use NPS to measure customer relationships as rigorously as they now measure profits. What's more, NPS finally enables CEOs to hold employees accountable for treating customers right. It clarifies the link between the quality of a company's customer relationships and its growth prospects. Based on extensive research and rich with vivid examples of organizations that have pioneered NPS in practice, The Ultimate Question offers hands-on guidance on how to: Distinguish good profits from bad; Measure NPS and benchmark performance against world-class standards; Quantify the economic value generated by customer word of mouth; Assign accountability for improving customer relationships; Identify core
Principles of Economics by Karl E. Case, Ray C. Fair, Sharon Oster
Description Reviewers tell us that Case/Fair is one of the all-time bestselling POE texts because they trust it to be clear, thorough and complete.? This well-respected author team is joined for the 9th edition by a new co-author, Sharon Oster.? Sharon's research and teaching experience brings new coverage of modern topics and an applied approach to economic theory, as demonstrated in the new Economics in Practice feature. For Sale in Indian subcontinent only
Human Resource Management 14Th Edition by Gary Dessler, Biju Varkkey
This package contains the following components: 013608995X / 9780136089957 Human Resource Management 0136106056 / 9780136106050 MyManagementLab with Pearson eText Student Access Code Card for Human Resource Management
Marketing Research an Applied Orientation by Naresh K. Malhotra
Marketing research is an integral part of marketing. It helps companies stay competitive and avoid the high costs of poor decisions based on unsound information. This book helps readers to master the skills of marketing research, from assessing informati
Marketing Management by Philip Kotler, Kevin Lane Keller
For the MBA Marketing Management course and/or undergraduate capstone marketing strategy course. This is the #1 selling marketing management textbook worldwide because it consistently delivers on its brand promise: to be the first to reflect changes in marketing theory and practice.
Organizational Behavior 14-Ed. by Stephen P. Robbins, Timothy A. Judge
Robbins/Judge presents current, relevant research in a clear, reader-friendly writing style. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills.
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Rich dad poor dad hindi
Book Summary of Rich Dad Poor Dad Table of Contents Iskit Bahut Jarurat Hain Rich Dad, Poor Dad Ameer Log Paise ke Liye Kaam Nahi Karte Paise ki Samajh Kyo Sikhai Jana Chahiye? Apne Kaam se Kaam Rakho Tax ke Itihas aur Corporations ki Takat Ameer Log Paise ke Avishkar Karte Hain Seekhane ke Liye Kaam Kare-Paise ke Liye Kaam Na Kare Badhao ko Paar Karna Shuru Karna Aur Jyada Chahiye? Kewal 7,000 Dollar mein hi Collge ki Shiksha
Ncert guidelines class 11 economics
PART A : STATISTICS FOR ECONOMICS Unit I : Introduction 1. What is Economics ?, 2. Statistics : Meaning, Scope and Importance. Unit II : Collection, Organisation and Presentation of Data 3.Collection of Data : Primary and Secondary Data, 4. Methods of Data Collection : Census and Sampling Methods, 5. Some Important Sources of Secondary Data : Census and N.S.S.O., 6. Organization of Data : Classification, 7. Presentation of Data : Tables, 8. Diagrammatic Presentation of Data, 9. Graphic (Time Series and Frequency Distribution) Presentation of Data. Unit III : Statistical Tools and Interpretation 10. Measures of Central Tendency: Arithmetic Average, 11. Measures of Central Tendency : Median and Mode, 12. Measures of Dispersion, 13. Correlation, 14. Index Number, 15. Some Mathematical Tools Used in Economics : Slope of a Line, Slope of a Curve and Equation of a Line. Unit IV : Developing Projects in Economics 16. Formation of Project in Economics. PART B : INDIAN ECONOMIC DEVELOPMENT Unit V : Development Experience, (1947-90) and Economic Reforms Since 1991 1. State of Indian Economy on the Eve of Independence, 2. Common Goals of Five Year Plans in India, 3. Agriculture—Features, Problems and Policies, 4. Industries : Features, Problems & Policies (Industrial Licensing etc.), 5. Foreign Trade of India—Features, Problems and Policies. Unit VI : Economic Reforms Since 1991 6.Economic Reforms in India—Liberalisation, Privatisation and Globalisation (L.P.G.) Policies. Unit VII : Current Challenges facing Indian Economy 7. Poverty and Main Programmes of Poverty Alleviation, 8. Rural Development : Key Issues, 9. Human Capital Formation, 10. Employment : Growth, Informalisation and Other Issues, 11. Inflation : Problems and Policies, 12. Infrastructure : Meaning and Types (Case Studies : Energy and Health), 13. Sustainable Economic Development and Environment. Unit VIII : Development Experience of India 14.Development Experience of India : A Comparison with Pakistan & China.
Self help Book
Reading books is a kind of enjoyment. Reading books is a good habit. We bring you a different kinds of books. You can carry this book where ever you want. It is easy to carry. It can be an ideal gift to yourself and to your loved ones. Care instruction keep away from fire.
