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Operations & supply management

₹250

The 12th International Edition of the book has a supply chain focus as compared to the 11th edition book, where the focus is competitiveness. The changed focus is prudent due to considerable interest of contemporary Operations Managers in Supply Chain activities. Therefore, in India too, fresh adaptation of this book is urgently needed with a coherent focus and Indian cases/examples. The revision of Special Indian edition is aimed at catering to the present and future needs of Indian business environment. While retaining the original framework and flavour of the book, relevant India specific content has been added in the form of cases, examples and boxed items keeping in mind the requirements of Indian students and faculty. About Author: Nicholas AquilanoNow in well-deserved retirement, was Professor of Management at the university of Arizona in Tucson where he has been writing books and teaching undergraduate and graduatelevel courses in Operations Management and Project Management for over 25 years. He received his PhD from UCLA and has taught at Northeastern University. He has worked for General Electric, and he has also taught at Northeastern University and The Executive Institute of Yogoslavia.Richard ChaseJustin B Dart Professor of Operations Management and Director of the Center for Service Excellence at the Marshall School of Business, University of Southern California. He received his PhD in Operations Management, as well as an MBA and BS from UCLA. He has taught at the Harvard Business School, IMD (Switzerland), and the University of Arizona. Dr. Chase has lectured/ consulted recently on service and excellence to such organizations as General Electric, the Southern California Gas Company, the Cato Institute, the Conference Board, Aloha Airlines, The Davies Group, and the American Marketing Association. He has developed executive programs for Honeywell, IBM, and DEC. F. Robert JacobsE-II Faculty Fellow and Professor of Operations Management at the Kelley s